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About Us

Established in 1953, The Decker Agency, Inc. is a full-service insurance agency.
Our motto: “If we don’t treat the customer right, someone else will.

Our office utilizes a state-of-the-art Agency Management System to manage our clients’ information securely and quickly. Additionally, we use comparative rating methods to provide accurate coverage quotes from many of the nation’s finest insurance companies.

A professional agency with a personal touch. The Decker Agency, Inc. is a staff of proven professionals, caring and conscientious people; the kind of people you can depend on.

Our primary objectives are:

  • To be honest and fair in all we do
  • To take a personal interest in our clients and their concerns
  • To treat each client’s needs as though they were our own
  • To provide quality coverage and service at all times
  • To provide security for your family and your possessions

We have a commitment to maintain a high standard of excellence in all that we do and to establish a firm relationship of mutual trust and service with each of our clients

A Trusted Choice Independent Insurance Agent, The Decker Agency, Inc. offers a broad range of personal and commercial insurance coverages, including automobile, home, trucking, contractors, restaurants, garages, non-profits, retail & offices.

The Decker Agency, Inc. belongs to numerous organizations with various certifications and organizational actions.

Your Independent Advantage

We are Independent Agents in Buffalo, New York, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. The Decker Agency, Inc. represents a carefully selected group of financially strong, reputable insurance companies. Therefore, we are able to offer you the best coverage at the most competitive price.

What is an Independent Insurance Agent?

When you decide to buy a car, you wouldn’t purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn’t have a choice!

The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family’s financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, you wouldn’t have a choice. The only solution would be going to that one company.

With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision.

An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible.

When you buy insurance, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, because it’s up to you to make the final choice.

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Customer Reviews

Some of the best customer service I've ever had.

Edwin P

Highly recommend this agency for insurance.

Rebecca F

Best Insurance company in Buffalo.

John S

They've been our agent for many years.

Alice L

...extremely patient, courteous, knowledgeable and professional.

Traserra A
Specializing In ERIE Insurance
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